Privacy policy

1. General Information

The following gives you an overview of what happens to your personal data when you visit our website. Personal data is data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy, which is listed below this text. We attach great impor-tance to protecting your privacy and are committed to processing your personal data transparently, securely and in accordance with the law.

Watez GmbH, registered under commercial register number HRB 34856 (hereinafter), is responsible for the processing of your personal data when you use the services provided on watez.eu or interact with us in any other way. Below you will find information about what personal data we collect, why we do this, what we use it for, how we share it and what rights you have in relation to your data.

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2. What is personal data?

Personal data is information that can be attributed to an identified or identifiable natural person. This includes, for example, your name, your e-mail address or your telephone number, but also photos in which you are recognizable.

3. What does processing of personal data mean?

Processing includes all operations related to personal data, from the collection and storage to the adaptation, use, disclosure or deletion of the data.

4. What personal data do we process, for what purposes and on what legal basis?

We process personal data in order to fulfill or conclude contractual agreements with you:

Contract processing: When you purchase products or services from us, we process your personal data in order to fulfill our contractual obligations. This data includes your first and last name, delivery and billing address, telephone number, e-mail address, order information, payment details, payment history, credit card details and payment reference number.
Customer support: If you request support via our support channels as part of a contract, we will process your personal data in order to help you. This includes your name, e-mail address and other contact details, order information, purchase amount, purchase history, invoices, payment method, our correspondence, technical data on devices and operating systems used. At your initiative, additional data such as bank details, workplace, telephone number, health data (e.g. allergies), images or information on social status may also be processed if you provide this and expressly consent to it.
Events: If you participate in an event organized by us, we process the contact data you provide (name, e-mail, address, telephone number) and, if applicable, health information (e.g. injuries or allergies) for the purpose of organizing and running the event. We will obtain your express consent for the processing of health data. Photos and videos may be taken during the event and used for marketing purposes. These recordings may depict you in a recognizable way and be distributed in social media, as agreed in the conditions of participation.
Prize draws and competitions: When you take part in a prize draw or competition, we collect personal data such as your name, delivery address, telephone number, email address, social media name, age and any submissions (e.g. photos or videos) in which you are identifiable. This data is used to carry out the campaign (e.g. identification, age verification, selection of a winner, dispatch of prizes) and may in some cases be used for further advertising measures. In the case of travel prizes, we may also process data such as nationality and health information (e.g. allergies) for
security purposes.
Professional collaboration and sponsorship: In the case of agreements on sponsorship, product production or other professional collaborations, we collect personal data such as name, address, telephone number, position and employer. This data is used to fulfill the agreement.

5. Legal basis for the processing of personal data

We process personal data on the basis of our legitimate interest to promote our products and brands, remain competitive and run our business efficiently. We consider that our legitimate interest is not overridden by your interests or fundamental rights as you have provided us with your personal data voluntarily or at your initiative and the processing should meet your expectations.

If we have concluded an agreement on the above-mentioned activities, the processing of the personal data concerned is carried out to fulfill this agreement.

6. Legal requirements, public interest and consent

In certain cases, we may need to process personal data to comply with legal obligations or in the public interest. This could include fulfilling record keeping obligations or complying with orders from courts or authorities, such as tax matters or monitoring potential health risks associated with our products.

In addition, we may process your personal data with your explicit consent. Before doing so, we will obtain your consent for the specific purpose and ensure that it is freely given and informed. You have the right to withdraw your consent at any time by changing your privacy settings or by contacting our Data Protection Officer (DPO). However, withdrawal will not apply retroactively.

Direct marketing: If you have signed up to receive news, invitations and offers, we will process your personal data to provide you with this information. Our direct marketing may be based on profiling, whereby we tailor content based on your characteristics and past behavior. We use data such as your gender, location, previous purchases, your behavior on our website and your responses to our marketing communications.
Website cookies: When you visit our website and consent to the use of cookies, we may collect personal data in the form of online behavior. This data includes your IP address, clicks, pages visited and other usage information as explained in our [cookie settings]. We analyze this data to optimize our website and provide you with a better user experience.
Targeting cookies: If you consent to targeting cookies, we use the information collected to place targeted advertising on platforms such as Facebook and Google. We use data such as IP address and website activity to display personalized messages at specific times and locations on these platforms. In this context, your data is passed on to third-party providers in order to increase the efficiency of our advertising campaigns.

7. Recipients of personal data

Your personal data will only be passed on to those persons and service providers who need this data to fulfill the above-mentioned purposes. These include

IT service provider (hosting services)
Payment service provider
Logistics service provider
Newsletter service provider

Your personal data may also be transferred to our affiliates or partners in Switzerland and abroad. Should a transfer outside the European Economic Area (EEA) be necessary, we will ensure that appropriate safeguards are in place, e.g. through the use of standard contractual clauses or adequacy decisions.

We also pass on your data to other responsible parties, such as authorities or external legal advisors, if this is necessary to fulfill legal requirements or to protect our rights.

8. Processing of sensitive personal data

The company does not process sensitive data such as information on ethnic origin, political opinion or sexual orientation. However, in exceptional cases, such as when organizing trips, we may process health data (e.g. allergies). This is only done with your express consent and only for the period in which the data is required.